Contact Us
Please use your Patient Portal to contact us for all matters.
Shields & Shields Patient Portal
Username:
Username is the 1st letter of first name (capitalized), last name (all lowercase), day born (2 digits), and last 2 digits of year born.
Example: John smith born April 23, 1969
Username: Jsmith2369
Instructions to reset your password are here:
shields.ema.md/ema/ForgotPassword
If you have trouble, you can email portal@shields.md for login assistance
Contact Hours
Monday through Friday
9:00 am – 4:30 pm
Location
Wills Eye Hospital
840 Walnut Street, 14th floor
Philadelphia, PA USA 19107
Contact
Phone: 215 928 3105
Fax: 215 928 1140
Medical Records: 215 928 3116